MEET MARK
I’m Mark. I’m no stranger to running a business. Prior to entering the design/build industry as COO of Synergy Design & Construction, I managed the operations of six multimillion-dollar facilities for two Fortune 500 companies, five of which were new store openings in emerging markets.
With many years (25+) of direct industry experience as a business owner in the remodel space and in retail management, I’ve learned a thing or two about process implementation and improvement, employee management, finance, direct customer relations, construction management, procurement, vendor relations, human resources and P&L analysis and control.
I’m also a proven and strategic expert in soft skills – balancing a demanding 24/7, 7-day-a-week business where you feel every decision depends on you. Avoiding the pressures of societal norms to be able to operate the business the way I wanted to operate it. How do I maximize my business vs just selling more? How do I maximize my business without sacrificing myself? Developing a team of future leaders. Trusting those leaders. Scaling up. Scaling down. Breaking the ceiling. You name it - I’ve felt it. I'm here to help you redefine success for both your business and you, personally.
As a business coach and mentor, I work with successful chief executive officers and company leadership teams to improve profitability, navigate business transactions and challenges of all sizes, and create long-term growth strategies.
Schedule a Discovery CallMY PHILOSOPHY
As you can imagine, I’ve been approached by or worked with a number of different business consultants. Most have the same philosophy - coaching to grow top-line revenue (sales). There’s absolutely nothing wrong with this philosophy or focus; it just never called to me. I never aspired to have 50 employees or to remodel 75 kitchens a year or be so big I couldn’t possibly personally know all my customers.
LEADERS WHO LEAD
Focusing on your own compensation and work/life balance is just as important as revenue growth. Infusing the intention behind why you started your company, even many years down the road, motivates your team. Operating with unwavering integrity delivers honest, maximum value. Success starts with leaders who lead, meaning they set the tone and make people feel valued, appreciated, and successful. Leaders who are calm in chaos and bring together business strategy, strong financials, and personal ethics in a way that makes sense for their organization.
25+
YEARS OF EXPERIENCE
6
MULTIMILLION-DOLLAR FACILITIES
2
FORTUNE 500 COMPANIES
5
NEW STORE OPENINGS IN EMERGING MARKETS
SETTING THE STANDARD
Business strategies must differentiate the company from its competitors, and be clear, simple and easy to understand. The business needs effective and efficient processes and procedures to protect and grow the bottom line. Leaders must set performance standards and clearly communicate them to employees — keeping everyone focused on the company’s value proposition and core competencies. Performance must continually be reassessed with tough questions asked to validate that the company is on track.
View ServicesSPECIALTIES
Quality of Life Coaching
Business Strategy
Leadership Mentoring
New Market Development
Vendor Relations
Interviewing, Hiring, Training
Process Engineering
P&L Analysis and Control
ORGANIZATION INVOLVEMENT
Mark proudly served on the Board of Directors as Chairman of the Board and past President for the metropolitan area’s chapter of the National Association of the Remodeling Industry (NARI), the only independent national association dedicated solely to the remodeling industry.
As an authority in the remodeling industry, Mark was also invited to participate in Harvard's Remodeling Futures Program, part of their Joint Center for Housing Studies.
Mark is an avid golfer and volunteers his time coaching golf to his area’s Special Olympics athletes. He is a graduate of Penn State University.
